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Jan. 11, 2023

E034- We suck at listening. Secrets to become a better listener with Richard Levene

E034- We suck at listening. Secrets to become a better listener with Richard Levene

The one thing that every human has in common, regardless of race, ethnicity, religion, location, or culture, is that we all want to be treated with respect. And that is what is known as dignity. Whoever treats people with respect will always win in their influence, and as a business owner, it’s imperative to learn and perfect that skill. The two key things to achieve are through improving your listening and communication skills and sharpening your critical thinking. Join this conversation and learn how to become a good listener with our guest, Richard Levene.

Richard T. Levene is the founder of Dignity Leadership Consulting, a consulting firm that helps individuals, teams, and organizations build and improve their cultures by developing core leadership skills. Rich has a Master of Science in Leadership & Change from St. Edward’s University in Austin, TX, and has studied how people work together for his entire 25-plus-year career. Rich is passionate about leadership development and improvement. His core skills include change management, team building, and operational improvement based on putting people first while keeping your bottom line in mind.

Rich’s knowledge stems from a broad background in operations in the automotive industry. This includes working with auto finance lenders and wholesale, business-to-business companies. Rich has spent the last few years utilizing behavior assessment tools to assist organizations in enhancing their performance through effective people development.

In this podcast episode, we talk about all things about being a leader. We talk about how to hire well and the difference between managing and leading a team.

Tune in!

Key Highlights from the Show
[00:00] Episode intro and a quick bio of the guest, Richard Levene
[03:04] Richard’s entrepreneurial journey
[03:44] How a podcast grew into a business
[07:02] The power of the social capital
[09:40] What dignity means according to Levene
[11:53] Tips for becoming a better listener
[14:43] The emotional power of good listening
[17:34] Let your client talk as much as they want
[25:36] Is it a good idea to go back and re-record your early podcast shows?
[28:30] How Richard has revamped his podcast
[32:04] How he began everything with a team instead of doing it himself
[33:22] The work of a podcast producer
[36:54] The one thing Richard wishes to have put more resources into when starting his entrepreneurship journey
[40:12] Best places to reach out and connect with Richard

Notable Quotes 

  • We all have to start from somewhere, and the start is definitely terrible. [04:32]
  • If your purpose for getting into business is profits, you will probably not go far. [05:46]
  • When we listen, we open emotional pathways in the brain. The other person begins to feel bonded and at ease to open up and share their stories. [14:43]
  • If you want to be interesting, be interested. Listen to the other person without talking, and then become a person of interest to them. [15:28]
  • Everyone is gifted differently. Your strengths will not be enough for success. You need to surround yourself with people who specialize in what you are not good at. [37:33]

Connect With Richard Levene

Personal Website: https://richardlevene.com/

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